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EFFECTIVE DELEGATION SKILLS
   
iNTRODUCTION :
 
Delegation is one of the most important management skills. Done well, delegation is a “Win-Win” for both you and your subordinates. Effective delegation frees management time to allow you to pursuit higher leverage tasks or priority goals. It also helps develops your people, grooms successors, and retain subordinates. Poor delegation, on the other hand, causes frustrations, demotivates and confuses the other person, and fails to achieve the task or purpose itself. Effective delegations can also make a significant difference to the motivation of the individual and productivity of the team. The resilience of the team to cope with problems and opportunities is increased by the understanding and skills created by effective delegation. The growth of the organization is often limited by the quality of new managers. Effective delegation ensures new managers have a head-start in their roles. This important and practical training program provides the participants with the correct skills, process and approach to delegate effectively.

COURSE OBJECTIVES:

At the end of the course, participants will..

  • Understand what delegation means to today’s leader and worker.
  • Learn the role, value and meaning of effective delegation
  • Explore the benefits of and barriers to effective delegation
  • Learn how to manage the effective delegation using the correct process and key principles.
  • Learn how to follow-up on delegation
course contents:


Introduction:

  • Definition of delegation.
  • What is and what is not delegation?
  • Benefits of delegation.
  • Why people don’t delegate?
  • Barriers to delegation

Leadership Role in Delegation

  • Key Principles in delegation.
  • Interaction process of delegating.
  • Developing job skills

Delegation Techniques

  • Checking relevant factors.
  • “Go-For” Delegation Vs “Stewardship” Delegation
  • 5 key steps of Stewardship Delegation.
  • Briefing, reviews, coaching and support issues.

Delegation Review Meetings

  • Manager as coach
  • Checking progress
  • Providing constructive feedback

Case Study & Exercises:

  • Case study
  • Video
  • Delegation role-play
  • Group discussions
who should attend:
  • All Managers, Department Heads, Team Leaders, Supervisors, and professional staff who have people reporting to them officially or unofficially.
administrative details :
Duration : 2 days
Time : 9.00am - 5.00pm
Venue : In-house or public program
Language medium : English
 
 
Trainer :
Nelson Kok (please click here to see trainer's profile)
 
 
 
 
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